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Customer care & Contacts
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The player from Portugal features asked a detachment just before distribution which criticism. The ball player away from Romania had submitted a detachment demand below 2 weeks ahead of calling all of us. The gamer had issues with the brand new detachment out of 2000 RON, which had been marked since the paid back but not obtained. We’d told the player to wait to your simple running duration of 14 days and you can assured him we might intervene if the the situation carried on.
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Really does Dux Casino features ios and android apps?

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The player away from Portugal had deposited €two hundred so you can his CryptoLeo account, however the money had not been credited despite appearing effectively finished in the Skrill account. Each other Skrill plus the gambling establishment got attributed both, leading to a delay inside resolving the problem. Once 3 days and chronic correspondence, the new put is in the end paid on the casino membership. The ball player’s attempts to personal their account was skipped. The new gambling establishment reimbursed places that were produced following the player questioned self-exemption, therefore we marked the brand new ailment while the solved. The ball player from Germany try dissatisfied on the detachment procedure.
Player’s withdrawal try defer.
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